Artuzzii offers both prints and original paintings. Every painting crafted by our exceptional artists undergoes a meticulous quality assessment before being carefully packaged for delivery. Our stringent process ensures that each piece aligns with the exacting standards set by Artuzzii, guaranteeing the highest level of craftsmanship and excellence in every artwork we offer.
Each print is custom-created upon order placement, ensuring meticulous attention to detail every step of the way. We use premium museum-quality canvas and employ state-of-the-art inkjet printing technology to produce stunning prints. Our commitment extends to the careful packaging of each piece, ensuring it reaches you in pristine condition, ready to adorn your space with artistic brilliance. Hence we review each return and refund case individually. Upon receiving the artwork, you have a 72-hour window to contact us if there is an issue with your order. After 72 hours (3 days), all sales are considered final and no case can be opened.
To start a return, you can contact us at 'support@artuzzii.com' and we will guide you through the return process. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at artuzzi.ind@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at: +91 6351144699
